| Terms
and Conditions
Warranty
of Goods/Services
1. All our products will last for 3 hours upon delivery under fair
weather conditions, unless otherwise stated.
Prices
2. All our prices are subjected to prevailing GST. No discounts will be given unless during
promotions.
Payment
Processing
3. We only accept CASH, VISA, MASTERCARD, AMEX & Corporate
cheque payments.
4. We ensure
accuracy in our billing as all our transactions are automatically
processed.
Cancellation
of Orders
5. We will refund the amount paid if the order is cancelled due
to the unavailability of goods or our inability to deliver the goods
within the agreed time frame.
6. Cancellation
charge will be levied at 50% of total amount if notice is given
in less than 72 hrs or 100% if less than 24 hrs prior to date of
function.
Confirmation
of Orders (where applicable*)
7. *Details of orders must be finalized 5 days prior to the function
date as no adjustment will be allowed thereafter.
8. *A non-refundable
deposit is required upon confirmation.
9. *Any amendments
of details on order form must be done on the proof and fax with
signature. No verbal alteration will be accepted.
10. We will
send an electronic acknowledgement or contact the customer via phone
within 24 hours upon successful submission of the electronic order.
If items ordered are unavailable, we will contact the customer to
inform them.
Exchange
& Refunds
11. All our goods sold are non-exchangeable and non-refundable.
Feedback
12. We welcome your feedback. Should you feel dissatisfied with
any of our goods or
services, please contact us at Tel: 6744 6878, Fax: 6744 6820, Email:
feedback@kriston.com.sg.
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